International Service Partner for Insurance Companies, Retailers, Principals, Refurbishers and End Users

WE HELP YOU DO RESPONSIBLE AFTERSALES BUSINESS EFFICIENTLY

REFURBISH | REPAIR | UPLIFT | RECYCLE | CLAIM HANDLING | SWAP UNITS | BER BUYBACK

TELL ME HOW TELL ME WHY

WE ARE HERE FOR YOU!

REFURBISHMENT AT THE HIGHEST LEVEL

OEM or NOT – you choose. We provide spare parts for all big OEM’s.

PROPPER BUYBACKS

You have some Beyond Economical Repair devices or displays to sell? Contact us!

TOP NOTCH REPAIRS

Quality repairs with fast turn arround times, SWAP stocks, Insured devices repairs.

Alone we can all do so little. Together we can do so much!

FORWARD & REVERSE LOGISTICS

Repairs, Refurbishment, Grading, Data Wipe, BER device Buyback, SWAP Stock and Full forward & Reverse Logistics services.

PARTNERSHIPS EVOLVED

We collaborate with our partners so that customers get the quality they demand.

YOUR VENDOR IS ALSO HERE

We partnered with practically every vendor in Europe so that we can provide services to you.

124574

SERVED CUSTOMERS

186

ACTIVE CONTRACTS

21

COUNTRIES COVERED

15200

REPAIRS PER MONTH

CLAIMS HANDLING AND LOGISTICS

FORWARD AND REVERSE LOGISTICS

Cost effective Forward and Reverse Logistics at the highest quality level with global coverage.

AFTERSALES HANDLING

We can handle all your local or international Aftersales Operations.

MARKET SUPPORT & DEVELOPMENT

Growing your business with our expertise, connections and knowledge.

MOST POPULAR

COMMERCIAL SERVICES

DEEP ANALYTICS

We use your system or create one for you. You know where you are every step of the way – every day 24/7.

OPTIMISATION

We optimize work and spare part processes for you and provide repairs and customer support for your customers.

CALL CENTER

We provide full 24/7/365 advanced Call Center functionality in English, German, Croatian, Serbian and Slovenian.

WE HELP YOU GROW

Happy customers mean more sales. Good aftersales support gives good references. Every day. Yes, we can!

PRICE FLEXIBILITY

We can help you optimize your own repair processes so you can be efficient. Reliability and price structure is key.

TOP NOTCH LOGISTICS

We have partnered with major logistics providers so that customers are served fast. Every package is insured.

We have

KNOWLEDGE TO REPAIR DEVICES IN FOLOWING INDUSTRIES

QUALITY MEANS DOING IT RIGHT

WHEN NO ONE IS LOOKING

Here is some

STATISTICAL DATA

85%

85% of customers send the unit to repair.

92%

Our helpdesk solves 92% of Level 1 Support cases in less than 1 minute.

96%

96% of cases are closed on the second business day.

50%

50% of repairs are done in 20 minutes time.

CONTACT US

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Partnership

Repairs / Refurbishment

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OUR OFFICES

MAIN OFFICE

Zagrebška cesta 83a

2000 Maribor

Slovenia

PHONE

SLO: 00386 (0) 40 560 424

AUT: 0043 (0) 664 3541 456

OFFICE LJUBLJANA

Vilharjeva cesta 29

1000 Ljubljana

Slovenia

EMAIL

partnership@kron.si